Duo app for iphone12/24/2023 ![]() If you are an administrator considering using this app, please find some other service. Yes calling may be faster than scrolling through all your texts looking for old verification codes, but I should NOT have to receive a phone call or spend minutes searching my texts simply to do economics homework. There is a “click to accept” box to remain logged in for 24 hours on the login page, although you must be verified to click the box, and upon verification you are immediately redirected away from the page. I have no way to remove my old phone number as the primary verification. Moving on to normally logging in the process is arduous and frankly broken. It took me approximately 6 hours to recover my accounts. Their “help” support staff is among one of the worst of its kind (which is saying something). If you need to get a new device it requires that you verify the new device with your old device, but for many people when a new device is purchased they no longer have access to their old device. Upon getting a new phone I was unable to access any of my school work/grades/tax information for months. The Duo Mobile app is realistically one of the largest stressors I have experienced in my life. But clicking on blue underlines I found it, and it popped up It will suggest the QR scan, I have to say it was confusing how to find the QR scan. Just log on to your site as normal when duo is prompted look to the left and you’ll see some writing read the small writing you have options and go from there. Perhaps it’s the people’s individual company or institutions’ IT dept that is failing them. So I don’t know what problems people are stressing about. It took less than 5 minutes to transfer Duo from my old phone to my new phone using the QR scan, I confirm a couple of things and voila I was back in business. However, when I called my schools IT dept they walked me through how to reactivate Duo on my new phone. Wasn’t until a Monday did I realize oh crap I forgot to log out and with all the negative reviews and problems people had, I got nervous. I recently upgraded my phone and I totally forgot to log out of dúo. I normally don’t leave reviews and comments but with all the negative reviews on this app I thought I should share my positive experience with Duo. Because I’m sure dozens of other users are same complaint because it is the APP that is broken. My phone works, my screen works, my phone works, but Duo doesn’t. Before I clicked update yet again today in the App Store, I was able to click on the green circle with a checkmark to confirm my authentication and desire to login, but today, after all the problems, I clicked update again in the App Store, and now the little green circle does not work. When I am in, The app, I see the notification for an authentication request, and sometimes I don’t. Sometimes I see something that I can touch to take me to the duo app from my lock screen, sometimes I cannot. Sometimes I hear a sound, sometimes I do not. Taking no responsibility for user experience is another two stars off.Ģ022: Dropped it to one star after several years of good service because latest update broke the push notification and touch the little check in the green circle to authenticate. DUO tells me to complain to my administrators instead of taking feedback directly. Other apps with notifications like this (Okta) are fine. This is with two different organizations’ push notifications on up to date iPhone 12mini on iOS 14.2. ![]() Works ok but recent update broke sound notifications: I get only banner abd no sound or vibration.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |